Business Architecture

Business Architecture is a disciplined approach to realize business models and to serve as a business foundation of the enterprise to enhance accountability and improve decision-making.

Benchmark Consulting assists organizations in increasing functional effectiveness by mapping and modeling the business to the organization's business vision and strategic goals. Features of our service include:

  • Identification of gaps between the current architectural state and target state, which affects underlying services, processes, people, and tools.
  • Discovery of business requirements in the area of interest including stakeholders, business entities and their relationships, and business integration points.

In order to develop an integrated view of an enterprise, many different views of an organization are typically developed. The key views of the enterprise within the business architecture are:

Business Strategy view:

Captures the strategic goals that drive an organization forward. The goals may be decomposed into various tactical approaches for achieving these goals and for providing traceability through the organization. These strategic goals are mapped to metrics that provide ongoing evaluation of how successfully the organization is achieving its goals.

Business Capabilities view:

Describes the business functional abilities expressed via business services of an enterprise and the sections of the organization that would be able performing those functions. This view further distinguishes between customer-facing functions, supplier-related functions, core business execution functions, and business management functions.

Business Knowledge view:

Establishes the shared semantics (e.g., customer, order, and supplier) within an organization and relationships between those semantics (e.g., customer name, order date, supplier name). These semantics form the vocabulary that the organization relies upon to communicate and structure the understanding of the areas they operate within.

Business Operational view:

Defines the set of strategic, core and support operational structures that transcend functional and organizational boundaries. It also sets the boundary of the enterprise by identifying and describing external entities such as customers, suppliers, and external systems that interact with the business. The operational structures describe which resources and controls are involved. The lowest operational level describes the manual and automated tasks that make up workflow.

Organizational view:

Captures the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.

In addition to the above views of the enterprise, the relationships connecting the aforementioned views form the foundation of the business architecture. This foundation provides the framework that supports the achievement of key goals; planning and execution of various business scenarios; and delivery of bottom line business value.

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IRISTM - Business Architect is Benchmark Consulting's tool for visually depicting your organizations business architecture. For more information about purchasing the tool, visit our IRISTM - Business Architect product page or call us toll free at (855) 798-2042.